FREQUENTLY ASKED QUESTIONS
Flash freezing locks in nutrients at their peak, right after our produce is picked and gently steamed — so you get the same vitamins, minerals, and antioxidants as fresh, without needing preservatives to keep it shelf-stable.
It also means no compromise on taste, texture, or colour compared to fresh produce.
Busy mornings, workouts, recovery, travel and everyday nutrition for all ages, even little ones 6+ months. That’s the beauty of using only real food ingredients.
Thaw overnight in the fridge, place in warm water for a quick thaw, or take it frozen and let it naturally thaw over a couple of hours. Once thawed, enjoy within 24 hours for best quality.
Keep frozen until you're ready to use them. Once thawed, enjoy within 24 hours.
Pouches can stay unrefrigerated for several hours, which makes them easy to pack for any occasion.
If a pouch is still partially frozen or slushy, it can be returned to the freezer. For best quality, avoid refreezing pouches that have been fully thawed for an extended period.
All sales are final meaning we're unable to offer refunds or returns once an order is placed.
You'll receive a notification ahead of your delivery date, so please make sure someone is available to bring your order inside as soon as it arrives. While our pouches ship with frozen protection to keep them frozen in transit, getting them into your freezer promptly helps preserve the best quality.
We source from local farmers when we can. Our organic fruit and vegetables are grown without synthetic pesticides or harmful chemicals.
Please check the ingredient list on each pouch for full details, as allergen information can vary by flavour.
Yes. Drops are released region by region — join the waitlist to be notified when ordering opens for your area.
Our first drop covers Calgary, Banff, Canmore, and Invermere. Join the waitlist to find out when the next region is announced.
Each drop runs while stock lasts in that region. Join the waitlist to be the first to know when a new drop goes live.